Size Info:
| Shoe Size | Heel to Toe (cm) | European | Chinese Size | Russia |
| 5.5 | 22 | 225 | 35 | 34 |
| 6 | 22.5 | 230 | 36 | 35 |
| 6.5 | 23 | 235 | 37 | 36 |
| 7 | 23.5 | 240 | 38 | 37 |
| 8 | 24 | 245 | 39 | 38 |
| 8.5 | 24.5 | 250 | 40 | 39 |
| 9 | 25 | 255 | 41 | 40 |
| 9.5 | 25.5 | 260 | 42 | 41 |
| 10 | 26 | 265 | 43 | 42 |
| 10.5 | 26.5 | 270 | 44 | 43 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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I ordered at my 39 size-41, approached. Soft, I liked. Recommend
Sneakers are super, I order already 2 times. The first were a little big, gave them to my mother. The 2nd time I ordered (for my 37 Russian-Chinese 38). Shoes are very comfortable, soft, on the leg is not felt at all, I recommend
Shoes are comfortable, you can on dry autumn-spring. I order the second time of another color. I wear 37 size-I ordered 39 (written on the sole), approached well. On a narrow leg will hang out.
On August 29 I made an order, on September 10 I received in Barnaul the Altai territory. Sneakers quality, there is nothing to complain about, the seams are all even, the threads do not stick out. The material is not natural, under the nubuck. A damp cloth is quite possible to wipe. Comfortable, orthopedic insole, I will not say that straight heavy, but not easy as they write in the reviews. The sole is quite massive. Size chose by reviews, but in vain, choose by table. Took 8,5 on the sneakers was marking 40, they are very large and wide, I still have a thumb. Russian wear 37 size, 24 cm length of medium fullness. It's a pity that I flew with the size, I'll have to sell.
Отличные кроссовки. Очень удобные, мягкие. Заказываю уже третие, в разном цвете. На 37 размер походит 8. Пришли через 10 дней.
Размер соответствует. все как на фото. Доставка мега быстрая!!! Супер!!!
всё хорошо.С доставкой было задержка,а так всё окСпасибо
12.08 заказала 17.08 получила доставка курьером,на 37 заказала 39 в самый раз,кроссовки как на картинке.
Доставка очень быстрая,и прям до квартиры СДЕКом,обувь прекрасная,мягкая,удобная,одела отходила 5 часов подряд в них,не сильно жарко и стопа не устала,однозначно рекомендую.Выбирала по размерной сетке продавца,все подошло
Like photo. Very soft
On the russian 36-37 ordered 38r. Everything came up. Sneakers are very light, the material is thin, well suited for warm weather.
Delivery is very fast 9 days. All as described. Leg 25 cm. Everything came up. On a wide leg is desirable.
Sneakers just super. On the leg 24,5 took 8.5 It's okay. Thank you.
Delivery to rb 35 days, on my size 24 on the insole ordered 8, on the sneakers written 39 size) good quality, comfortable)
All as in the description. If you measure everything correctly, then the size will please you. Measure your insole and follow it. That's all. The only negative-they sweat the legs. But for such funny money what to expect. This is not genuine leather. But they look very stylish. Nowhere can you see glue and protruding threads.
Beautiful, soft and comfortable! Highly recommend!
Video with unpacking on bigur channel (youtube)
Cool sneakers, leg, and this is the main thing. Took on cool weather. I advise! Mega fast delivery to moscow-4 days
Beautiful, high quality.
Super! Delivery from moscow, 10 days by mail to sevastopol. Soft, sat well, in size.
Sneakers are very well made. at 39 size, wide leg, ordered 9, sat perfectly. shoes are very soft. the producer is very sociable, after the order asked to change the color, immediately responded and eventually sent the color that asked. shop and producer advise, all at the highest level!
Good sneakers, very comfortable. At 39 the size approached 9
Size 41 but still a little tight. Bright look fall time… But given the price very good product and beautiful design
Excellent!!! I wear 37, ordered 39 and excellent. I love it when it's a little freer. Sit well)
Cool shoes! Delivery by courier. At size 38 came up perfectly, on the shoes indicated size 40. Comfortable and soft, let's see how to wear, there is no unpleasant smell, on the legs look great. I recommend!