SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of urbestow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://urbestow.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Small leaf area the... took Made to Measure שהמוכר recommended. foreign what shirt looks like in the picture.
Beautiful shirt. Fast shipping. Recommended!!
Fast shipped and top goods. Maybe some small ausfallend A but totally OK. Fabric is good.
la qualité est bonne mais les manches se plie trop sinon c'est jolie bien pour l'été
Exactement celle présentée ! A l'air de bonne qualité pas transparent. La taille est celle demandée et corespond bien aux mesures indiquées. Bien emballée et arrivée comme prévu. A voir après le 1er lavage... Pour l'instant ravie !
The shirt is good, pleasant synthetics, the fabric is thin, on my parameters 96.74.98 this size is just right, even a little loose, the quality of the seams is is smooth After hand washing, the color did not change. Ironing is very easy.
Happy .. I ordered many things from this roodavets. XXXL my parameters 100/95/107 height 158 fit perfectly
Quality is good for this money. It came very quickly. For work, it will go very well, when shirts need a lot and do not want to pay for each for 2000₽. Recommend
חולצה יפיפייה .קלה נעימה ותואמת לתמונה
Description corresponds to declared
bella camicia. ho preso dello stesso modello una S e una M, vestono praticamente uguali. ottimo rapporto qualità/prezzo. consegna veloce
I really liked it. Thank you very much. Received in perfect condition.
I liked it. Thank you very much. Received in perfect condition.
All right. All right. He arrived in 15 days. They sent the right size.
Nice shirt. Bust 88
Well, the sizes are the same! in the chest is small, the sleeves are terribly long. the delivery is good.
Material very good thick lovely shirt recommend
Fully corresponds to the description. The body is pleasant. The blouse came very quickly a week before Samara. But at delivery broke the button, you have to change everything, because the spare is not attached. There are some sticking threads, but they can be cut. At 52 size XXXL what you need
Everything is straight Super, at 52 3x,
love it.Thanks
I wear M, I ordered L, the village is as it should. In the cuffs freely. Delivered very quickly to Postamat, weeks for 2-3 I removed the star, because at a point where the white borders the blue in the area of the buttons the picture is not quite the same. And so everything is good, the quality of good synthetics
Shirt made of very fajnego elastic material. Bark live are little different but and so are nice. Size XXXL is such small 48.
In Ukraine came in 2 weeks. Description and size correspond to the specified. I liked the shirt very much. Quality packaging. Seller recommend!
С продавцом не общалась. Рубашка, написано полиэстер, электролизуется. Прошита нормально. Швея, по фигуре пару выточек соорудит и будет красота! Просвечивает, не просвечивает..вечер у нас, освещение искусственное, ничего не видно. Брала так, чтобы плечи вошли, а все остальное ушить можно.
The shirt is fine but from the back is white, I thought it would be blue to look like a jacket. The quality is good, I like it.