SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of urbestow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://urbestow.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got it. I'll try it in the summer. Thank you.
Looks reliable. If I do not forget, I will reject the quality of the work
It's fast.
All good. Recommend.
Knives hang on hilly rivets, it is necessary to plant on bolts with nuts and flare dust, or self-locking nuts to take, and since it is better not to try to fly somewhere.
Great
A+++++
works fine
굿 좋아요
Thanks
Вневне вроде нормальный, но заклепки высверлю они очень жидкие, и заккручу болты с гайками, а резьбу расклепаю..
사용전이지만 금액대비 좋아요
The quaility is not so good, the blades are dull and need shaperning, after the first cutting all the blades were bended. Not recommend in general
מוצרי טוב לא הכי איכותי שיש, ניראה כמה זמן זה יחזיק.
Ware nicht erhalten, deshalb Geld zurück. Danke
Great product, works really well in the garden
muy buen producto y me llego en su tiempo
Delivery is just fire. 7 days! Respect!! On the very blade-the knives are sharpened on both sides. Metal durable. In practice, I have not yet experienced.
It's OK
Very sturdy... I hit the clay dirt hard a few ti.es while I was getting used to this.. I didn't bend the blade a bit. I used it for cutting through a 5ft pile of grass that had a lot of sticks and branches mixed into a size I could mow over. It cut through it like butter.
Blade works very well for clearing tall and thick grass. Install was a breeze on Stihl Brush Cutter. Solid value for the money. The blade was purchased out of pocket and no compensation was received for this review.
I've been a fan of blades for my weed eaters for years. If you have grass or brush and don't have to worry about hitting some obstruction, I recommend a blade. I keep one sharp in reserve. They slide through the grass with ease. Also, if you have poison ivy, it won't atomize it like the string. But make sure you use lots of eye and shin protection(I use knee-high boots).
This is a heavy-duty trimmer head cutter. Got it to clear some light brush on my farm. It's perfect for small briar bushes and thicker weeds that a string couldn’t handle. The blades are sharp and the steel is sturdy. This is going to cut back on lots of work trying to cut big stuff. I would recommend this for anyone that does a lot of trimming.
I got this for my husband because he has worn his other one out. It cuts well and goes right threw the thick weeds. We even used it to cut down little tree limbs and worked fine. It comes with a sharpener and my husband liked that. You can't go wrong purchasing this blade. It's well worth the price you give for it.
I decided to try this trimmer attachment after watching a couple of videos and so far it has performed very well. Not only does it do great on grass and weeds it also handles small saplings easily. I would recommend it to anyone using stringer line alone.