- Item Type: Toys
- Material: Cotton, PP Cotton
- Size: 3 Sizes
- Features: Eco-Friendly Toy, Plush Toy, Smiling Rainbow Alpaca Toy
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Quality will go .. But expensive. Nose curve!
I love it, the perfect condition they pack in. all right, and in a short time.
Beautiful)
Sister in love
Very nice alpaca! Reality corresponds to the description. Delivery time-41 days
Alpaca was squeezed into a small bag, but it did not hurt her. All as in the photo. There are no extraneous odors. Pleasant to the touch. Store thank you!
Baby happy
10/10 would recommend
Temper two such, came quickly, without damage and protruding threads
Wonderful everything
It's so fluffy and cute. It can't carry a lot of items but it's nice as an accessory
The mouth is a little crooked package is damaged but coooook cashel
I did not expect that they are so cute, the little muzzle is different, but from this he is even smaller, in one toy there were threads, and on the paw wool, scissors helped.
The size coincided, soft, stitched qualitatively, came quickly, i recommend
Ordered a maximum size (35 cm). In general, satisfied with the order. During transportation, the package was torn, but the product did not affect. Packed in a normal package. On the pink fur there is yellow in several places. Girl is happy)
The toy is soft, does not smell. All as indicated in the ad, fast delivery. I recommend
Item really plush and lovely. Thank you+++
Allpaka super. took a small. quality is excellent. the child is happy. came quickly