We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of urbestow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://urbestow.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shirt corresponds to the description, the size in Russian 52, soft, satisfied with the purchase.
At a height of 180 cm and a weight of 80 kg, slightly short sleeves, but not critical. Delivery to Moscow about 2 weeks
Everything is cool, ordered 11.11, came 30.11, super fast) did not even expect) everything came in size, took on a boy of 10 years, the smallest. The only negative-strongly stoned, but after washing the smell left. Soft, comfortable
Tipp-topp. Vastab kirjeldusele. To Kiire watch. Soovitan.
1.85....90 kg 3XK BİRAZ KÜÇÜK GELDİ ABD 2XL TAMAM. Teşekkür ederim.
Спасибо, заказ получили очень быстро, за 17 дней. Рубашка соответствует описанию, брали на два размера больше. Довольны.
4XL купил сыну. 75 кг 186 рост. Свободно сидит, но не мешок. Примерил на себя 100 кг 181см рост. Села в обтяжку, в груди впритык.
I took the same, but red-two seasons without complaints. Excellent fabric, good sewing, eye and body is pleasant.
La verdad es que muy bien. Ya le he cogido el truco a las tallas. Yo tengo una L , però para que me quede bien, he comprado una 4XL
Спасибо большое продавцу за быструю доставку и отличный товар!
Good quality shirt! Buy size L and I'm 1.7m and 70kg.
Nice shirt. On the Russian s, ordered L and everything came perfectly. The shirt is soft and pleasant to the body. Flannel is not dense, thin, but at the same time the shirt is warm
excellent. 170 cm, 44- 46 russian size. fast delivery. thanks. классная рубашка. приятный материал . рост 170, размер 44-46 села отлично. быстрая доставка
On the growth of 176 and the weight of 89 villages is excellent, nowhere does it rub or Press, that's just the way it is. The material is pleasant to the touch, the threads stick out somewhere, but not critical. In general, I recommend to buy definitely, I ordered myself a couple more, let them lie in stock. Seller Thank you!
thank you. should have ordered a size bigger
I'm M, I ordered 3XL, it must have been 2XL. But the quality of the fabric looks good, it's not thin. Note rich for winter/Autumn
Excellent shirt, my husband liked. The fabric is pleasant, soft. The color is bright. Delivery two weeks.
Good quality shirts.
Size does not match
Order quickly shipped, the shirt is of good quality, order a size xxxl for a size L, measuring 1m83 for 80 kg. I recommend
The size is not correct.
The dimensional grid supports,. Delivery about three weeks (Irkutsk)
will buy another