SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of urbestow (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://urbestow.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Джинсы хорошего качества, талия высокая, а так же хватает длинны на рост 170см, материал стрейч. Доставка в РБ 57 дней, из них почти месяц в Беларуси. Спасибо. Покупай больше, плати меньше. до 10% кешбек fast.st(без скобок слэш)C24Qz Чем больше покупаешь, тем больший кэшбэк получаешь.
My sister Love it
Buena calidad
thank you
Jeans-stretch. At 46 the size ordered L. Slightly wide. If anyone likes to wear tight, then it was possible M. In principle, good. Recommend.
The order came in 18 days) Everything is fine)
Nice jeans, I love the color and the material is quite good! The size table is correct, in fact I should take an M size than a L, is a bit large... But I'll take it anyway. I am a 44 Italian size and my measurement are: hip 90cm, waist 70cm, height 170cm and weight 57kg. Shipment very fast! I've received my order in about 2 weeks ~
Jeans are thin (I think that for the summer, but I wear now), elastic (but not stretched). Delivery 3 weeks.
The goods came with blue jeans. Jeans are just a class, the only negative that black jeans are very easy to stick wool, hair and other stuff, but it is easy to wipe with wet palms. I order for the second year in a row until then there were dark blue jeans serving until now! Advise.
Jeans bomb! I take 3 times in different colors. High waist, stomach hides. They don't fly. Take it, you will not regret it.
Class!!! Excellent quality!
Good Pants, second time ordered, not Stretched for summer and autumn, as new so far
I'm 159cm, bust 103cm, waist 88cm, hips 110cm. I bought XXL second time and these jeans fit me. I bought jeans 2020.11.11 and received it 2020.11.24. Thank you very much!
All OK, trousers good quality. Dobrałam good size. IN Poland I wear 2XL, here wzięłam 4XL. Stretch pants, long, with a high waist. Recommend
The order came together with the other in one package. The quality is good, but the size s waist circumference is 60 cm and the hip circumference is 75 cm. I climbed in, given my 50 kg only due to the fact that the pants stretch well. But if there were more would be better, and so children's size
I take here the second pair of jeans. Quality is excellent! L at 46-170 sat perfectly.
Jeans super. Stretch. They sat perfectly. Delivery is fast. The fabric is not thin. We have more than two thousand worth. I advise you to take it unequivocally.
Pictures are super informative of course. I 175, size M, took L. Bolshevaty, it was necessary to take in size, wanted strongly in the skirt. But do not fall and sit normally, the length is suitable. Smells of hell. For 700 R. Perfect. Come mega quickly.
I order 3 times! In my 52-54 perfectly pulls! Ordered from Russia delivery 3 days. At a height of 177 length just below the ankle
Its my 2nd order. I really like it .. fast delivery
Bigger order two Numbers
excellent jeans. this is the second time I am ordering in different colour. they are excellent quality and fits perfectly. I am 167 cm and 60 kg.
Good jeans for good price. Fast domestic delivery.
Jeans came.
Jeans like! On the parameters ot-97 cm, ob-120 cm very well approached. Slim, comfortable. Rukomenduyu to buy!